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Push Med

Clinic policies

Appointments, payments and packages

These policies help us keep every appointment on time and every treatment plan clear. By scheduling with Push Med, you agree to them.

Cancellations

Please contact us at least 24 hours before your appointment if you need to cancel or reschedule. Cancellations with less than 24 hours notice are subject to a $100 cancellation fee.

Arrival and late arrivals

New clients, please arrive 10 to 15 minutes early to complete consent forms and paperwork.

Late arrivals may shorten your treatment so the next client is not delayed, and the full treatment cost still applies. Arriving more than 10 minutes late may result in cancellation of your appointment and the $100 cancellation fee.

Outside lab work

  • We accept outside labs drawn within the last 30 days.
  • A $100 lab review fee applies for our provider to review outside results.
  • Our provider may recommend additional testing if key markers are missing.

Packages

  • Treatment packages expire one year after the date of purchase.
  • Packages are non-refundable, non-transferable and non-exchangeable.
  • If a requested treatment is unavailable, we may recommend an alternative treatment.

Payment and financing

Payment is due at the time of booking or at the time of service unless otherwise arranged. We accept credit cards, cash and HSA/FSA cards. Flexible financing is available; ask our team for details.

Subscription plans, such as TRT auto-renewal plans, recur at the agreed rate until canceled according to this policy.

Referral program

  • Give $25, get $25. Open to all Push Med clients.
  • Your referred guest receives $25 off their first treatment.
  • Once your guest completes a treatment, $25 is credited to your account for your next visit. Consultations without a service do not qualify.
  • Cannot be combined with other promotions or redeemed for cash.

Refunds and gift cards

Refunds are not issued for services rendered or medication purchases. All sales are final. Gift cards and gift certificates are non-refundable but may be transferred to another person.

In the clinic

Please respect other guests by keeping phone calls and noise to a minimum. Personal belongings are your responsibility; Push Med is not responsible for lost or damaged items.

Medical information disclaimer

Health information on this website is for general education only. It is not medical advice and does not replace a visit with a licensed provider.

Questions?

Push Med, 700 Garlington Road, Suite E, Greenville, SC 29615
864-520-8799 · info@thepushmed.com

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